26th Annual SEAANZ Conference 2013


Conference Theme:

Small Business Management in Globally Competitive Markets

Small businesses are essential to the national economy, but they must now operate in globally competitive markets, and an environment of continuous technological change and economic uncertainty. Survival depends on working smarter not harder. This conference took place at the Australian Technology Park, Sydney from 11-12 July 2013. It attracted researchers, educators, small business advisors, government agencies, students and small business managers, who wish to share knowledge, explore ideas and make a difference.

Download: 2013 SEAANZ Conference Brochure

Conference events

Opening address and welcome to the 26th Annual SEAANZ Conference of 2013

Professor Tim Mazzarol, President of SEAANZ

Small to medium enterprises (SMEs) are critical to the economies of most countries, yet they have been ignored by both governments and academics. This is an opportunity for SEAANZ which has been a champion of small enterprise since its foundation in 1987 (read full text).

Download: Opening Address Slideshow

Welcome to Country - Recognition of the Traditional Indigenous Landowners

Professor Denis Foley, University of Newcastle, Australia

Professor Dennis Foley from the University of Newcastle is a leading academic in the field of indigenous enterprise and entrepreneurship. Dennis identifies as Koori. His matrilineal connection is Gai-mariagal of the Guringah language group of northern Sydney, and his patrilineal connection is to the Wiradjuri people of the Capertree/Turon River region. 

Keynote Event: Global Perspectives on SMEs - the "Four Pillars"

Professor Jeffrey R. Alves, President ICSB

Jeff Alves, President of the International Council for Small Business (ICSB) and Dean, Sidhu School of Business, Wilkes University, Pennsylvania USA overviewed the challenges facing small business at a global level. He also spoke of the growth of ICSB and its plan for the future. This includes the increasing of the policy and practice focus within future ICSB conferences. 

Keynote Event: SMEs in the manufacturing sector - future prospects

Professor Roy Green, University of Technology Sydney

Roy Green is Dean of the UTS Business School and a member of the Prime Minister's Manufacturing Taskforce. In this presentation he overviewed the challenges facing the Australian manufacturing sector and Australian management. The need to build sustainable future industries around innovation and highly skilled workforces were key aspects of his presentation.

Download: Keynote presentation - R. Green

Keynote Event: Innovation, Opportunity and Growth for Small Firms

Roger La Salle, CEO La Salle Matrix Thinking
Challenging, dynamic and sought after speaker Roger La Salle explained how to understand markets and market risk. He also discussed how to use innovation properly to help businesses mitigate the single biggest risk and how to use a formal opportunity capture process to greatly enhance marketing insights. This session provided a structured set of “take away” ideas that can be readily applied into business to enhance performance.

Keynote Event: Launch of ACCC's New Education Package

Dr Michael Schaper, Deputy Chairman, Australian Competition and Consumer Commission
ACCC Deputy Chair, former SEAANZ President and leading academic Dr Michael Schaper outlined the new ACCC Education Package: Do Your Students Know Their Rights and Responsibilities?  These new online teaching tools are specifically geared towards educators who want to incorporate such material into their courses. Dr Schaper launched the new education package and explained its major elements, and also briefly discussed other ways in which the ACCC can work with educators to raise awareness of the Competition & Consumer Act.

Plenary Panel Session: Small Business Policy and Practice - The State of Play

This session drew together a distinguished panel comprising the Federal Small Business Commissioner Mark Brennan, the Chair of COSBOA, Amanda Lynch, and the State Small Business Commissioners Geoff Browne (Victoria), David Eaton (WA), Yasmin King (NSW) and Mike Sinkunas (SA). It focused on the challenges of "Red Tape", industrial relations, taxation, infrastructure and productivity as they impact on the small business sector.

Plenary Panel Session: Does the Modern Award System Help or Hinder SMEs?

This session was facilitated by Paul Maquire, CEO of Maguire Consulting, and expert in industrial relations and employment. The panel comprised Joe Catanzariti, Vice President, Fair Work Commission, Ian Blandthorn, Assistant Secretary of the Shop Distributive & Allied Employees Association, Amanda Lynch, Chair Council of Small Business of Australia (COSBOA), and Ken Phillips, CEO Independent Contractors Association. The session was a robust debate over the Australian Industrial Relations (IR) system and its impact on small business owners.

Plenary Panel Session: Making Use of Data

This panel was facilitated by Associate Professor Bernice Kotey and comprised presentations from: Diane Braskic from the Australian Bureau of Statistics - The ABS Business Longitudinal Database (BLD); Dr Philip Stevens, from the New Zealand Ministry of Business, Innovation and Employment; and Ken Phillips, Independent Contractors Association - GEE Index. Data is critical to understanding the small business sector. However, there is a lack of reliable statistics on small firms that can help academics, government agencies and professionals better understand the needs of the small business sector. 

Plenary Panel Session: Education and Training of Small Business Owner-Managers

Facilitated by Professor Delwyn Clark, this panel comprised Professor Jeff Alves, President ICSB, Professor Clive Smallman, Dean of the Business School of the University of Western Sydney, Dr Michael Schaper, Deputy Chairman ACCC, and Professor Tim Mazzarol, President of SEAANZ and Winthrop Professor at the University of Western Australia. This panel session examined the nature education and training for small business owners. It addressed the following questions: What training and education requirements do small business owners have? How well are they being met by existing education and training institutions? What are the current avenues for small business owners to access training and education? What are the gaps between the training and education needs of the small business owners and the programs and courses being offered? How can these gaps be closed?

Keynote Event: Conference Dinner and Networking with Shadow Minister for Small Business 

The Hon Bruce Billson MP the Shadow Minister for Small Business, Competition Policy and Consumer Affairs. He was elected to Parliament in 1996 as the member for the outer Melbourne metropolitan coastal constituency of Dunkley. Bruce has a Master’s degree in Business Leadership, and a post-graduate Management Diploma and Bachelor of Business from RMIT University. As a former small business owner with his wife Kate, Bruce is also extremely active in assisting small businesses in outer metropolitan economies and in the provision of key infrastructure to support local development.

Plenary Panel Session: The Growth of Indigenous and Maori Small Business

The field of indigenous entrepreneurship has grown in recent years along with recognition that small business and entrepreneurship offer a mechanism for economic self-determination for indigenous communities. Facilitated by Professor Denis Foley, this session brought together a panel comprising indigenous business owners Martin Smith from Marlinju Pty Ltd and Gavin Lester from Boomerang Constructions Pty Ltd, along with Duncan Ord from the Western Australian Government and David Brundenall from Indigenous Business Australia. It focused on the challenges facing indigenous small business owners and entrepreneurs, as well as the opportunities.


Conference papers

Theme: The Macro-Environment and Small Business Development

The impact of government financial assistance on SMEs in Australia during the GFC

Dong Xiang and Andrew Worthington (Griffith University)

This is how we take risk: Our way of entrepreneurial risk taking - A case of South Asia

Helan Ramya Gamage (James Cook University), Ananda Wickramasinghe and Anil Chandrakumara (Sydney Business School)

The Albatross around the neck of SME company directors: SME corporate governance in Australia

Lisa Barnes (Newcastle University)

Theme: Internationalisation, E-commerce and ICT in Small Firms

How can we predict the performance of small firms' online advertising? An agent-based modelling & simulation approach

Jaehu Shim (Queensland University of Technology) and Martin Bliemel (University of New South Wales)

Overcoming social media barriers for small businesses

Vikki Schaffer (University of the Sunshine Coast)

An exploration of the role of local government in facilitating IT adoption by SMEs

Anisha Fernando and Gaye Deegan (University of South Australia) and Greg Ratsch (City of Salisbury)

The impact of globalisation on small business business (SBEs)

Sukh Deo (Centre for Business, ICT Wintec, New Zealand)

Theme: Innovation in SMEs

Suppliers versus lead users: The case of open innovation in small firms

Zu'bi M.F. Al-Zu'bi (University of Jordan)

Innovating in hostile environments: A study of rural businesses in Australia

Bernice Kotey (University of New England)

Exploring small to medium enterprise innovations through continual and collaborative learning of sustainable management practices

Heather Stewart (Griffith University)

Managing innovation and commercialisation in SMEs: Longitudinal Case Studies

Tim Mazzarol (University of Western Australia), Delwyn Clark (University of Waikato), Newell (Sandy) Gough (Boise State University) and Philip Olson (University of Idaho)

Theme: Operations and Sustainability Management in SMEs

Human resource management practices in small and medium enterprises in two emerging economies in Asia: Indonesia and South Korea

Anil Chandrakumara (University of Wollongong)

Leveraging six sigma disciplines to reduce scrap in Indian foundry SMEs

Bikram Jit Singh (Maharishi Markandeshwar University) and Dinesh Khanduja (National Institute of Technology, Kurukshetra)

Sustainability in small and medium sized enterprises in regional Australia: A framework analysis

Parisa Salimzadeh, Jerry Courvisanos and Raveendranath Ravi Nayak (University of Ballarat)

Staying alive! SME survival after Christchurch earthquakes

Jack Radford, Ramzi Addison and Hafsa Ahmed (Lincoln University)

Theme: Strategy and Leadership in SMEs

Strategic decision-making and business performance: A case of the Australian seafood industry

Daniela Schwarz, Bishnu Sharma and Joanne Freeman (University of the Sunshine Coast)

Entrepreneurial orientation and leadership: A review, model and research agenda

Michael K. Muchiri (Central Queensland University)

Exploring small business leadership through a network lens: The case of the East Coast Trawl fishery

Vikki Schaffer (University of the Sunshine Coast)

Strategy, planning and innovation in SMEs: Drivers of growth and performance

Tim Mazzarol (University of Western Australia), Delwyn Clark (University of Waikato) and Sophie Reboud (Groupe ESC Dijon Bourgogne)

Theme: Microenterprise and Family Business Development

Micro-enterprise growth: Lessons from home-based business in New Zealand

Delwyn Clark (University of Waikato) and Heather Douglas (Home Based Business New Zealand)

The dynamics of social capital and sustainable performance of informal social microenterprises (ICMs) in an emerging nation: An empirical investigation

Eijaz Ahmed Khan, Mohammed Quaddus and Anna Lee Rowe (Curtin University)

Intergenerational succession of Thai small and medium-sized family-owned businesses

Kanitsorn Terdpaopong (Rangsit University) and Omar Al Farooque (University of New England)